Search

On Demand FAQs

Quicklinks:

Online Seminar FAQs
What is an online CPD seminar?
How can I purchase an online seminar?
Does “attending” an online CPD seminar count toward Irish Tax Institute CPD?
Live Online Seminars
How do I access a purchased live online seminar?
What do I do if I have difficulty joining the live online seminar or if I cannot see or hear the presentation once I’ve joined?
How do I send questions to the speaker
Can I access Live Online Seminars from my mobile device?
How do I access an on-demand online seminar?
What system requirements do I need to access an on-demand online seminar
How long will I have access to an on-demand online seminar?
What do I do if I have problems accessing an on-demand online seminar?

 

Online Seminar FAQs

 

What is an online CPD seminar?

The Irish Tax Institute offers:
1. Live online seminars that are streamed over the internet and can be accessed in real-time from an internet-enabled device. During a live online seminar participants can see and hear the speaker, view seminar slides and submit questions about seminar content. Participants will also receive access to the recorded seminar for their own personal use.

2. On Demand seminars that are pre-recorded and can be accessed anytime (for a period of 6 months from date of purchase) after the seminar has taken place from an internet enabled device.

How can I purchase an online seminar?

Online seminars can be purchased from the store or by emailing a completed seminar booking form to cpd@taxinstitute.ie.

 

Does “attending” an online CPD seminar qualify for Irish Tax Institute CPD?

Yes, it qualifies as structured CPD.

Please note that the Irish Tax Institute provides access to online seminars, together with supporting materials to you on the understanding that it is for your personal use only and not for  distribution, display or representation to other persons or groups of persons. Payment of a single online delegate fee permits single user access only. CPD in relation to live online and on demand seminars accrues only to the delegate who has purchased the live online or on demand seminar.

 

Live Online Seminars

The Irish Tax Institute uses Zoom for all live online seminars.

Ensure that your PC speakers/headphones and internet connection are working as you will need these to hear and view the live online seminar.

How do I access a purchased live online seminar?

Shortly before a live online seminar is scheduled to take place you will receive an email with access details. This will include:

  1. A URL link to the live online seminar.
  2. Step-by-step instructions to join the live online seminar at the specified time.
  3. Contact details of Irish Tax Institute support staff in case of any access difficulties.
  4. Attached pdf copies of the seminar slides and paper (if provided).

What do I do if I have difficulty joining the live online seminar or if I cannot see or hear the presentation once I’ve joined?

  1. First follow the step-by-step access instructions given in the email and try to join the seminar again.
  2. If you have joined the meeting but cannot see and/or hear anything refresh the page to check for notifications and if there are no updates (and it is past the scheduled seminar start time) contact an Irish Tax Institute support staff member using the contact details given in the access email.
  3. If the seminar has started but you cannot hear anything:
    1. Ensure that your sound and speakers are set up, and connected correctly to your PC. If this step does not fix the problem contact an Irish Tax Institute support staff member using the contact details given in the access email.

How do I send questions to the speaker

During the live streaming of a CPD event, you will be able to use the Zoom Q&A panel to submit questions. Provided there is time, your question will be answered during the Q&A session.

 

Can I access Live Online Seminars from my mobile device?

Yes, live online seminars can be accessed from iPhone, iPad and Android devices.

 

On Demand Seminars

Note: As the majority of on demand seminars are recorded at live classroom events the audio and video quality may vary in some instances.

 

How do I access an on demand seminar?

Once the on demand seminar is available and your order has been processed you will be given access to the seminar recording and materials on Blackboard Learn, the Institute’s Learning Management System.

To access Blackboard Learn use your Irish Tax Institute login credentials, your username (if you are an Institute member this is your membership number) and password. To login now click here. Links to purchased online seminars will be listed under the ‘Course List’ box on the landing page.

How long will I have access to an on demand seminar?

You will have access for 6 months from the date of purchase.

Refund Policy

Full refund for written cancellation received up to five working days prior to attendance at a CPD event, no refund will be issued thereafter. An alternative attendee can be nominated at any time up to and including the day of the event. There is no refund for recorded Online CPD purchases and we advise you to read the On Demand FAQs regarding online products before purchasing.

What do I do if I have problems accessing an on demand seminar?

  • If the online seminar does not open, try pressing the CTRL key on your keyboard and then click on the seminar link again.
  • If the online seminar will open but not play, press the pause button and allow the seminar to buffer and then press play again.
  • For any other difficulties contact the Professional Development Team at 01 6631700.

 

Disclaimer

While every effort is made to ensure that the information outlined in online seminars is accurate, Irish Tax Institute and authors can accept no responsibility for loss or distress occasioned to any person acting or refraining from acting as a result of the material published herein. Any views or opinions expressed are not necessarily subscribed to by Irish Tax Institute. Professional advice should always be sought before acting on any topic covered in online seminars.

Please note that the Irish Tax Institute provides access to online seminars, together with supporting materials, to you on the understanding that it is for your own personal use only and not for distribution, display or representation to other persons or groups of persons. Payment of a single online delegate fee permits single user access only. CPD in relation to live online and on demand seminars accrues only to the delegate who has purchased the live or on-demand online seminar.