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Tax Supervisor at Cornmarket

Job posted date: 6 January 2021

Job location: Dublin 8, Ireland

The Cornmarket Tax Return Service Supervisor will oversee a team that provides tax advice and processes tax returns for clients. The Supervisor role will primarily be responsible for day to day smooth operation of the tax team, offering advice where required and ensuring individual targets are monitored and achieved. The role holder will also be responsible for monitoring the incoming client queries and responding to these as well as responding to service complaints in a timely manner.

Accountabilities of the Role

  • Motivating the team to achieve and maintain excellent service to clients
  • Enhancing a culture of personal responsibility and accountability by leading by example
  • Continually seeking improvements in service and process efficiency; taking responsibility for specific processes/products across the Tax Department
  • Providing process and systems training, coaching and regular feedback to enable staff to reach their individual goals and fulfill their potential
  • Ensuring tax templates and standard client correspondence are kept up to date
  • Continuous departmental process improvement
  • Reviewing Junior Advisors work load
  • Delivering Operational Excellence
  • Prioritising team and individual tasks
  • Motivating junior members of the team
  • Supervising the day-to-day operational activities of the team to ensure all daily productivity targets are met

Skills & Knowledge Required

  • Strong working knowledge of tax (min TMITI qualification or equivalent CTA)
  • Excellent attention to detail
  • Exceptional customer service skills
  • Experience working in a fast paced environment
  • Experience coaching and supporting team members
  • Excellent communication skills
  • Excellent organisational and time management skills
  • Experience working in a target driven, pressurised environment
  • Strong problem solving skills
  • Ability to motivate and develop team members
  • Strong leadership skills

Behavioural Competencies Required

  • Customer focused
  • Quality focused
  • Strong leadership ability
  • Results orientated
  • Self-motivated with a strong drive to succeed

The Tax Supervisor should have a strong interest in professional development and the development of their team members. The role is target driven and requires the candidate to be highly organised, driven and technically competent. The right candidate will be comfortable making decisions and taking the responsibility the role requires. Please apply via the enclosed link.

Cornmarket

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