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Head of Personal (Non-Business) (Assistant Secretary) Office of the Revenue Commissioners

Job posted date: 29 November 2022

Job location: Limerick

Office of the Revenue Commissioners (Limerick)

Revenue, as the Irish Tax and Customs administration, plays a critical part in securing Ireland’s fiscal, social and economic foundations.

Personal Division is responsible for the management and development of service and compliance functions for a large and diverse customer base comprising 3 million PAYE employees, 1.9 million residential property owners, 12,500 Trusts and 10,000 Charitable and Sporting bodies etc.

Reporting to the Revenue Board, the Head of Division will be responsible for building on the real-time payroll reporting underpinning the PAYE system to maximise voluntary compliance, optimise self-service and for leveraging the potential of digital transformation for optimal performance and support for compliance.

The successful candidate will also be responsible for managing and giving visible and dynamic leadership to the 1,400 staff of the Division and building capability and capacity so that the Division delivers to a consistently high standard of performance, ensuring resource optimisation and prioritisation.

The successful candidate will:

  • Have significant recent senior management experience, including leading and managing teams in a large, dynamic and complex organisation.
  • Demonstrate innovation, with a record of proven career achievement to date, particularly regarding business process modernisation and reengineering, implementing technological and other solutions to simplify processes to deliver sustainable change and performance improvement.
  • Be capable of prioritising and mobilising the significant resources of the Division to manage high volumes of customer contacts, particularly during peak periods, within published customer service standards.
  • Have excellent staff and stakeholder engagement, communication, networking and influencing skills, demonstrated at a senior level.
In addition, you will have:
  • Knowledge of tax law and practice or the capacity to quickly acquire such knowledge.
  • An understanding and awareness of business and commercial drivers and how they may impact on or influence tax and duty compliance considerations and decisions.
  • An understanding of and interest in driving digital transformation.

Further information on this significant senior leadership opportunity, including details on how to apply, is available on www.publicjobs.ie

This is a Top Level Appointments Committee (TLAC) position.

If you feel you would benefit from a confidential discussion about this role, contact Michelle Noone on michelle.noone@publicjobs.ie or 087 929 4208.

The closing date for receipt of completed applications is 15:00 on Thursday, 15 December, 2022.

We are committed to a policy of equal opportunity and encourage applications under all nine grounds of the Employment Equality Act.

For More information and how to apply, visit: https://bit.ly/ITI_Ad_Hop

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